30-day returns.
You can request a return within 30 days after your item is delivered. Contact us before sending a return, with your order number, the item you wish to return and the reason for your request.
Starting a return
Our support team will provide the return instructions and the appropriate return destination. The customer-service address is not automatically the return destination. Sending a package without the correct instructions may delay its handling.
Item condition
Return the item in its original condition with its included components and any original packaging that is available. Pack it securely to help prevent damage in transit. Please tell us about any damage, missing parts or product fault when you first contact us.
Return shipping
We cover return shipping costs for all returns. Contact us before sending an item back to receive return instructions.
Refunds
Once your return is received and inspected, we will notify you whether your refund is approved. Approved refunds are issued to the original payment method and are expected to reach your account within 2–4 business days after the refund is approved and issued. Business days exclude weekends and U.S. public holidays. If the refund has not appeared after 4 business days, contact us with your order number and refund confirmation so we can help trace it.
Exchanges and cancellations
Contact us if you need a different item or wish to cancel an order. We will explain the available options. Cancellation or a delivery-address change may no longer be possible after dispatch.
Contact Restful Roller at [email protected] or 13234673450.
Restful Roller120 Oak Dr
Saint Peters, MO 63376